State-Of-The-Art Speech Coaching & Training
We take communication training to a new level!
i2x real-time training makes the difference!
Real-time coaching with the i2x Assistant
We provide 1:1 coaching, for each of your agents, in every call. That means we coach and analyze 100% of the customer calls of all your agents. Agents are not only spot-checked, but continuously supported in every call. In addition to this, downstream coaching can also be tailored to individual teams in a targeted, data-based way.